全球私人醫療保健服務不斷增長

▲全球視野 本土思考

全球私人醫療保健服務不斷增長

頂級醫生(Top Doctors)是一個數字平臺,可幫助人們與全球超過 90,000 名私人醫療保健領域的醫學專家建立聯絡,該平臺已獲得資金以支援關鍵市場的進一步增長。

Impact Partners和Institut Català de Finances 的1,300 萬美元投資將加強其在關鍵市場的市場領導地位,為更多使用者提供訪問該平臺的機會,並支援醫生將他們的實踐數字化。

該平臺聲稱它是唯一可用的數字平臺,它結合了預診斷專家、預付費系統、醫療資訊傳輸平臺、電子醫療處方和其他改變生活的工具。

Top Doctors 成立於 2013 年,已成功擴充套件其在歐洲(英國、西班牙和義大利)、拉丁美洲(墨西哥、哥倫比亞、阿根廷、智利)和沙烏地阿拉伯的業務。該公司目前擁有一支 250 人的團隊,來自 20 多個國家,並計劃在未來 12 個月內增加 100 多人的員工隊伍。

該平臺為患者提供了訪問國內和國際醫生名錄(聲稱擁有來自 50 個專業的 90,000 多名專家)和評論系統的訪問許可權,該系統保證了以前患者的真實評論。

SaaS 解決方案包括專為數字化實踐而設計的工具,包括線上預約系統、電子諮詢服務和支付解決方案。

Top Doctors 的所有專家都根據其他醫學專家的建議、對他們職業軌跡的分析、個人訪談以及經過驗證的患者的評論,經過了稽核過程。

醫院和診所可以使用該平臺為患者提供電子諮詢和線上日曆等數字工具,或使用頂級醫生髮布的審計資料顯示醫生的完整歷史記錄。

Top Doctors 表示,對於無法接觸醫學專家或在不同病理領域具有專家經驗的醫生的患者來說,它正在發揮關鍵作用。

Top Doctors 執行長 Alberto Porciani 解釋說:“根據我們的內部資料,46% 的患者在他們居住地以外的城鎮或城市的診所預約。換句話說,他們有時會長途跋涉去接受專科醫療諮詢。我們的服務使人口較少地區的人們能夠找到世界一流的醫學專家並與之交流,並遠端訪問他們的專業知識。隨著大流行促使更多人線上滿足其醫療保健需求,這種獲得醫療保健的方式越來越被接受。事實上,在整個 2020 年,我們看到在我們的網站上搜索健康資訊的患者數量有所增加,由於 Covid-19,電子諮詢的數量顯著增加。”

管理合夥人 Impact Partners 公司的 Nicolás Touboulic 表示:“今天,醫療保健系統的不平等是一個重大的社會問題。主要挑戰之一是讓任何人都能獲得專科護理,無論他們的收入和住在哪裡,並確保患者根據他們的病情找到最合格的醫生。

Top Doctors 透過讓每個人都更容易獲得專家,幫助減少了獲得專家的不平等機會,同時,它在結合收入增長、盈利能力和成本效益的市場中展示了其領導地位。”

Top Doctors: growing global access to private healthcare

Top Doctors, a digital platform helping people to connect with over 90,000 medical specialists in private healthcare worldwide, has secured funding to support further growth in key markets。

The US$13 million investment from Impact Partners and Institut Català de Finances will strengthen its market leadership in key markets, providing more users with access to the platform and supporting doctors in digitalising their practices。

The platform claims it is the only digital platform available which combines pre-diagnostic specialists, a prepayment system, a platform for transferring medical information, electrical medical prescriptions, and other life-changing tools。

Founded in 2013, Top Doctors has successfully grown its presence across Europe (United Kingdom, Spain and Italy), Latin America (Mexico, Colombia, Argentina, Chile) and Saudi Arabia。 The company currently has a team of 250 people, from more than 20 nationalities, and plans to grow its workforce by more than 100 people over the next twelve months。

The platform provides patients with access to a directory of national and international medical practitioners (claiming to have more than 90,000 experts from 50 specialities) and to a reviews system, which guarantees genuine reviews from previous patients。

The SaaS solution includes tools designed for digitalising practices, including an online appointment booking system, e-Consultation services, and payment solutions。

All of Top Doctors’ specialists have undergone an auditing process based on recommendations from other medical specialists, an analysis of their career trajectory, a personal interview, and reviews from verified patients。

Hospitals and clinics can use the platform to offer their patients digital tools such as e-Consultation and an online calendar, or to display a doctor’s complete history by using audited data published by Top Doctors。

Top Doctors says that it is playing a key role for patients who have limited access to medical specialists or doctors with expert experience in different pathologies。

Alberto Porciani, CEO of Top Doctors, explains, “According to our internal data, 46% of  patients book appointments at clinics in towns or cities outside of where they reside。 In other words, they’re travelling sometimes really long distances for specialist medical consultations。 Our service allows those in less populated areas to find and communicate with world-class medical specialists and access their expertise remotely。 This way of accessing healthcare is becoming more accepted as the pandemic drove more people online for their healthcare needs。 In fact, throughout 2020 we saw an increase in the number of patients searching for health information on our website, with the number of e-consultations significantly growing as a result of Covid-19。”

According to Nicolás Touboulic, Managing Partner Impact Partners: “Today unequal access to the healthcare system is a major social issue。 One of the major challenges is to give access to specialist care to anyone, whatever their income and wherever they live, and to make sure that patients see the most qualified doctor for their condition。 Top Doctors helps to reduce unequal access to specialists, by making this access easier for everyone and, at the same time, has demonstrated its leadership in the market combining revenue growth, profitability and cost effectiveness。”

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